privacy

1. Information we need and how we use it
When you register or place an order with Emeyu, you will be required to enter your name, address, e-mail address, as well as tick the box that you agree to our terms and conditions.

To place an order you will also be required to enter your credit / debit card number and card expiry date plus any security details that the credit card processor may require. Without this information we will not be able to process your order or notify you of acceptance of your order. We use Protx and HSBC – respected, efficient and reliable payment services – to process your transactions. Your card details are received on a secured server managed by Protx and never stored on our system.

You might also be required to enter a contact telephone number in case we have to contact you in an urgent matter relating to your order. We might, unless you advise us otherwise, share this information with our couriers or other agents in case they have to contact you to arrange the processing or delivery of your order.

If you opt in to receive further information, we will from time to time send you information on our products and events. If you do not wish to receive this service please send an e-mail to info@emeyu.com.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you, if you have opted in to this option under my account. If you do not wish us to disclose your information in this way, please send an e-mail to info@emeyu.com.

2. Safety and security of your information
Our website uses secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before it is received by us.

Emeyu LLP is registered for Data Protection. We follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.

3. Internal confidentiality within Emeyu
Within Emeyu we protect your privacy in several ways:

• Access to your information is limited to those who need access to perform their job.
• We use login and password controls on our sales control systems
• All full and part-time employees are required to sign a confidentiality clause as part of their terms of employment with the company.
• Confidentiality and database access controls are reviewed periodically and updated as required to further protect your personal data.

If this business is sold or integrated with another business your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business. However you maintain the right to withdraw your information at any time.

4. Your rights
If you are not sure about the information we are holding in your name, please contact our customer service team. They can review your file and update your records if required. You can contact our customer service team by email, phone or fax. Alternatively, you can also review and update this information online you have registered with Emeyu and signed in to My Account.

5. Use of cookies
This website does not use cookies.

6. Consent
Your use of this website signifies your consent to the collection, processing and use of personal information by us for the purpose of administering and dealing with your order or account, market research, processing your payments, credit reference checking and fraud detection, and for marketing purposes as outlined above. Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of your rights and can notify us of any changes to your preferences.

We do track the visits that people make to our site so that we can see which pages are the most and least visited. This allows us to make informed changes to the website which enhances your experience. However we have no idea of who you are or any of your personal details as all the tracking is anonymous.